Submit A Technical Support Request
NECO strives to provide the highest level of customer support for meter reading systems. Some issues are more critical and timely than others. You may submit non-priority or general issues via our online support request, send an email to firstname.lastname@example.org or for immediate assistance, call 1-800-624-6975 opt 3.
Help desk services are available during the following hours of operation:
Normal Business Hours
- Monday – Friday
- 8:00 a.m. – 4:30 p.m. EST